Terms and Conditions

Terms and Conditions for Providers and for UQ staff and students

UQ Rentals - website terms of use

1. About this website

Website Owner = The University of Queensland ABN 63 942 912 684 (“UQ”) CRICOS Provider No:00025B (Domain name = http://uqrentals.com.au/the “website”)

2. About these terms of use

These website terms of use and the associated UQ Privacy Policy govern your access to and use of UQ Rentals. You should read these terms of use and the Privacy Policy carefully before using this website. http://ppl.app.uq.edu.au/content/1.60.02-privacy-m...

3. Your access/use implies agreement

UQ Rentals is available for your use only on condition that you agree to these terms of use. By accessing/using UQ Rentals, you are signifying that you agree to be bound by these terms.

4. Modifications to the Terms

UQ may revise and update these terms of use at any time. Your continued usage of UQ Rentals after any changes to these terms of use will mean you accept those changes.

UQ may also change the path or location of any link set out in these terms & conditions at any time without prior notice to you.

5. Modifications to the information

UQ does not warrant the accuracy, adequacy or completeness of property listings on UQ Rentals. All information may be changed, supplemented, deleted or updated without notice at the sole discretion of UQ.

6. Clauses applicable to UQ Students or staff using UQ Rentals:


a) must review the accommodation provider, the property, the facilities and the conditions on which the property is offered. UQ will not inspect properties which are listed by external accommodation providers such as commercial real estate agencies or private landlords

b) must ensure that your username and password for accessing UQ Rentals is kept secure at all times. You are responsible for any use of this website using your username and password by any person (whether authorised or otherwise).

c) understand and agree to the follow terms:

1. Unless specifically endorsed by UQ with a thumbs up sign on UQ Rentals, a property listing on UQ Rentals carries no statement of endorsement by UQ.

2. It is your responsibility to ensure that statements and information provided by you when listing accommodation for rent is accurate and correct;

3. UQ makes no guarantee that as a UQ student or staff member you will find suitable housing by using UQ Rentals to search for an available accommodation.

4. UQ can in no way guarantee the suitability of co-tenants, landlords or any other relationship formed or found through UQ Rentals, and will accept no liability or responsibility for any such interactions.

d) affirm your obligations in the Code of Conduct available at https://ppl.app.uq.edu.au/content/1.50.01-code-conduct and acknowledge and agree todisclose any and all conflicts in accordance with the Conflict of Interest policy available at https://ppl.app.uq.edu.au/content/1.50.11-conflict-interest.

7.Your obligations as an Accommodation Provider to UQ are as follows:


a) must only upload listings to UQ Rentals yourself or via an authorised third party who has agreed to these terms & conditions for uploading properties to UQ Rentals;

b) must ensure any images of your property uploaded to UQ Rentals does not contain images of people and are less than six (6) months old;

c) must comply with any direction we give to in relation to your listings, including amending or updating listings;

d) acknowledge that, where you provide us with personal information of any individual, that you have informed that individual that their personal information will be used and disclosed by us in accordance with our Privacy Management Policy which can be viewed at https://ppl.app.uq.edu.au/content/1.60.02-privacy-management;

f) must ensure that your listings are not unlawful or uploaded for an improper purpose, including information that is defamatory, misleading or deceptive, in breach of copyright or would otherwise expose us to any liability, legal proceedings or other sanction;

8. Errors and problems

UQ does not guarantee that UQ Rentals will be free from viruses, or that access to UQ Rentals will be uninterrupted.

9. The University of Queensland Privacy Management Policy

The UQ Privacy Management policy governs the use of information collected from or provided by you at UQ Rentals. A copy of the policy is available at https://ppl.app.uq.edu.au/content/1.60.02-privacy-management.

10. Feedback, suggestions, comments or requests

If you have any comments, suggestions or feedback in relation to this website, please feel free to email them to accommodation@uq.edu.au. In sending us an email you acknowledge that UQ is under no obligation to keep such information confidential and may reproduce, publish, display or otherwise distribute such comments.

11. Outbound links & third-party websites

UQ Rentals may contain links to third-party websites and resources (“linked sites”). These linked sites are provided solely as a convenience to you and not as an endorsement of the listed sites by UQ. UQ makes no representations or warranties regarding the availability, correctness, accuracy, performance or quality of the linked sites or any content, software, service or application found at any linked sites.

12. Inbound links & third-party websites

Linking to any third party website of UQ Rentals is strictly prohibited.

13. Limitation of Liability

In no event shall UQ be liable for any incidental, indirect, exemplary, punitive and/or consequential damages, lost profits, or damages resulting from lost data or business interruption resulting from the use of or inability to use UQ Rentals. You indemnify UQ and its officers, employees and agents against any and all loss, liability, claim or demand (including reasonable legal costs) arising out of, or in connection with your use of and access of UQ Rentals.

14. Your Acknowledgements

You acknowledge that:

a) you have read and agree to be bound by the terms of the Acceptable Use of UQ ICT Resources policy available at https://ppl.app.uq.edu.au/content/6.20.01-acceptab...;

b) in consideration for your right to upload listings to UQ Rentals and the other services we provide, you grant us an irrevocable, perpetual, world-wide, royalty free licence to commercialise, copy, licence to other persons, use and adapt for any purpose any content or material you provide to us , and for the avoidance of doubt this licence survives the removal of the relevant listing from UQ Rentals.

c) we are not under any obligation to monitor the compliance of your listings with these terms & conditions, however we may take any action we deem appropriate in relation to your listings if we consider there has been a breach, including removing listings from UQ Rentals;

d) you are solely responsible for the content your listings and any errors or omissions in your listings - our role is one of publisher and we take no responsibility whatsoever for your listings;

e) we cannot guarantee the continuous or fault-free operation of UQ Rentals or other services we provide you acknowledge that, without limitation, systems or technological failure or delay may impede or prevent your access to UQ Rentals ;

f) we may contact you from time to time in relation to products and services offered by us or our business partners and you authorise us to do so:

g) to contact you via email and other telecommunication, unless you explicitly request us not to contact you via these media; and

h) you must upload all your listings to UQ Rentals as soon as practicable and maintain those listings until your property is leased or the listing expires .

15. Restrictions on use of website

In accessing or using UQ Rentals you agree that you will not:

a) use any automated device, software, process or means to access, retrieve, scrape, or index UQ Rentals or any content on UQ Rentals;

b) use any device, software, process or means to interfere or attempt to interfere with the proper working of UQ Rentals;

c) undertake any action that will impose a burden or make excessive traffic demands on our infrastructure that UQ deems, in UQ’s sole discretion to be unreasonable or disproportionate site usage;

d) use or index any content or data on UQ Rentals for purposes of:

I. constructing or populating a searchable database of properties; or

II. building a database of property information.

e) transmit spam, chain letters, contests, junk email, surveys, or other mass messaging, whether commercial in nature or not;

f) use UQ Rentals or any content from UQ Rentals in any manner which is, in UQ’s sole discretion, is not reasonable and / or not for the purpose for which it is made available;

g) pose as any person or entity or attempt to solicit money, passwords or personal information from any person;

h) reproduce, republish, retransmit, modify, adapt, distribute, translate, create derivative works or adaptations of, publicly display, sell, trade, or in any way exploit UQ Rentals or any content on UQ Rentals, except as expressly authorised by UQ; or

i) transmit or attempt to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature.

UQ reserves the right to exercise whatever means UQ deems necessary to prevent unauthorised access to or use of UQ Rentals, including, but not limited to, instituting technological barriers, or reporting your conduct to any person or entity.

16. Jurisdiction

Your use of UQ Rental and these terms and conditions will be governed by and construed in accordance with the laws of Queensland, Australia and by using our website, you irrevocably and unconditionally submit to the jurisdiction of the courts of Queensland.


Do not transfer money without inspecting the property and meeting the provider.

Click here to find out more on how to protect yourself as a student or a provider.

More information about Scams please visit SCAMwatch

Helpful Information

Accommodation Services - Contact us for information on your options, as well as advice on any issues that might arise during your tenancy

+61 7 3365 3419


Top 5 Tips

1. Before signing the lease, read it carefully, if there is anything in it which you do not understand ask questions.

2. Always best to leave a trail of your communication. Email is a great way to keep a copy of all your communication.

3. Be careful with what you sign relating to your tenancy; do not let anybody rush you. Never sign a blank form, such as the “Bond Refund Form”.

4. In accordance to the Residential Tenancies Authority (RTA) legislation, a bond must be lodged to the RTA within 10 days.

5. A written tenancy agreement is highly recommended as it serves to protect both parties of the lease.